Airties Appoints John Lancaster-Lennox, former President of Nokia Japan, to Lead ISP Expansion Efforts Across Asia

• Opens new East Asian office, based inTokyo, to help ISPs improve the quality of home connectivity in order to retain customers, lower operating costs, and increase broadband revenue
• Follows Airties'entry intoSouth Asiaearlier this year with AI software innovation center inBangalore, India

TOKYOandPARIS,Nov. 19, 2024/PRNewswire/ --Airties, a global leader of AI-driven software that improves the home connectivity experience for ISPs, today announced the appointment ofJohn Lancaster-Lennox, former Representative Corporate Officer and President of Nokia Japan, to lead Airties'expansion efforts acrossAsia. Mr. Lancaster-Lennox will oversee a new regional office based inTokyodesignated to serve Airties'customers and partners throughout the region.

Broadband service providers rely upon Airties'software for the ongoing optimization of their customers'broadband experience to help reduce churn, lower operating costs, increase revenue, and innovate in new ways. Airties'customer experience platform includes Smart Wi-Fi software for gateways; Airties Cloud and its companion app; Airties Orbit, a continuous test automation platform; and Wi-Fi mesh extenders. In addition to its newTokyooffice,Paris-based Airties has offices acrossEuropeandthe United States, andopened a new AI software innovation R&D center based inBangalore, Indiaearlier this year.

"We see a growing opportunity inJapan, and acrossAsia, which is why we are investing more in the region and why we sought out a proven leader likeJohn Lancaster-Lennox,"saidMetin Taskin, CEO and founder of Airties."John has both the in-market experience and leadership skills to help us effectively serve ISPs acrossAsia, and we look forward to having him oversee our efforts across the region. In mature high-speed broadband markets, ensuring the quality of the home broadband experience is the key to customer satisfaction and retention, and Airties is here to help make that happen."

"I am incredibly proud to join Airties at such an exciting time in the broadband industry,"saidJohn Lancaster-Lennox, Executive Vice President and General Manager ofAsiaat Airties."Airties'value goes far beyond providing Smart Wi-Fi; it fundamentally helps ISPs solve the most pressing business issues of the day: reducing churn, lowering operating expenses, increasing revenue, and driving innovation. I am eager to help deliver all of these benefits to customers and lead our growth acrossAsia."

Prior to joining Airties, Lancaster-Lennox spent 18 years at Nokia in various leadership positions acrossAsia, including roles inJapan,Malaysia,Indonesia,Singapore,Thailand, and most recently served as President and Representative Corporate Officer of Nokia Japan. Earlier in his career, he also held management roles at Bechtel and Open Mobile. In his new role at Airties, Lancaster-Lennox will report to Airties'CEO and founder,Metin Taskin.

Airties'AI-driven customer experience platform helps ISPs observe, diagnose, and fix in-home connectivity issues automatically or through actionable recommendations. By personalizing the customer experience and optimizing home connectivity, it is designed to help improve customer satisfaction and reduce churn. Airties leverages data-driven insights to help ISPs grow revenue and deliver a premium managed broadband experience to consumers. Key software solutions include:

• Airties Edge, Smart Wi-Fi software for gateways/routers/extenders, that intelligently directs consumers'devices (laptops, tablets, phones, game consoles, IoT, smart home devices, etc.) to the best available Wi-Fi access point and frequency band based on real-time network conditions;
• Airties Cloud, which helps monitor and optimize Wi-Fi performance across homes, delivers insights on connected devices and application performance, and provides APIs to power operators'customer facing support apps or a white-labelCompanion Appfrom Airties; and
• Airties Orbit, a continuous test automation platform for broadband service providers, customer premises equipment (CPE) manufacturers, and system-on-chip (SoC) manufacturers to support Smart Wi-Fi integrations and deployments.

Airties has received many prestigious industry awards for its innovations, including:"Best Home Wi-Fi Solution Award"fromBroadband World Forum;"Best Wi-Fi Service Provider Solution"and"Best Home Wi-Fi Product"awards fromWi-Fi NOW;"Best Wi-Fi Innovation"and"Best-In Home Wi-Fi Network"awards fromWireless Broadband Alliance;"Best Broadband Customer Experience"fromCable& Satellite International; and numerous others. Additional information about Airties can be found at:www.Airties.com or the company's new Japanese-language site athttps://airties.jp.

About Airties

Airties is a global leader of AI-driven software solutions that improve the home connectivity experience for ISPs to help reduce churn, lower operating costs, improve revenue, and innovate. Leveraging insights from millions of managed homes, Airties provides industry-leading customer experience measurement and optimization for broadband service providers. Airties'holistic suite of hardware-agnostic software enables ISPs to manage home connectivity, based on leading industry standards and open-source software, across their fiber, cable/DSL, and fixed wireless access (FWA) deployments. Airties'customers include leading service providers such as AT&T, Cox, Deutsche Telekom, Telia, Telstra, T-Mobile US, Vodafone, and many others across the world. More information is available atwww.airties.com.

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SOURCE Airties