ZTO Reports Fourth Quarter 2024 and Full Year 2024 Unaudited Financial Results

Annual VolumeIncreased to34.0 BillionParcels

RMB10.2 Billion Full Year Adjusted Net Income Grew12.7% 

US$0.35 per Share Semi-Annual Dividend Announced

SHANGHAI,March 19, 2025/PRNewswire/ -- ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK: 2057), a leading and fast-growing express delivery company inChina("ZTO"or the"Company"), today announced its unaudited financial results for the fourth quarter and fiscal year endedDecember 31, 2024^[1]. The Company grew parcel volume by 3.8 billion, or 12.6% year over year while maintaining high quality of service and customer satisfaction. Adjusted net income^[2]increased 12.7% to reachRMB10.2 billion. Net cash generated from operating activities wasRMB11,429.4 million.

Fourth Quarter2024 Financial Highlights

• Revenues wereRMB12,919.7 million(US$1,770.0 million), an increase of 21.7% fromRMB10,619.4 millionin the same period of 2023.
• Gross profit wasRMB3,759.7 million(US$515.1 million), an increase of 20.2% fromRMB3,128.2 millionin the same period of 2023.
• Net income wasRMB2,446.8 million(US$335.2 million), an increase of 10.7% fromRMB2,209.8 millionin the same period of 2023.
• Adjusted EBITDA^[3]wasRMB4,615.3 million(US$632.3 million), an increase of 26.4% fromRMB3,651.8 millionin the same period of 2023.
• Adjusted net income^[2]wasRMB2,733.3 million(US$374.5 million), an increase of 23.4% fromRMB2,214.4 millionin the same period of 2023.
• Basic and diluted net earnings per American depositary share ("ADS"^[4]) wereRMB2.97(US$0.41)andRMB2.89(US$0.40), an increase of 9.2% and 8.6% fromRMB2.72andRMB2.66in the same period of 2023, respectively.
• Adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders^[5]wereRMB3.32(US$0.45)andRMB3.24(US$0.44), an increase of 21.6% and 21.3% fromRMB2.73andRMB2.67in the same period of 2023, respectively.
• Net cash provided by operating activities wasRMB2,806.3 million(US$384.5 million), compared withRMB3,923.3 millionin the same period of 2023.

Fiscal Year 2024 Financial Highlights

• Revenues wereRMB44,280.7 million(US$6,066.4 million), an increase of 15.3% fromRMB38,418.9 millionin 2023.
• Gross profit wasRMB13,717.1 million(US$1,879.2 million), an increase of 17.6% fromRMB11,662.5 millionin 2023.
• Net income wasRMB8,887.6 million(US$1,217.6 million), an increase of 1.5% fromRMB8,754.5 millionin 2023.
• Adjusted EBITDA^[3]wasRMB16,354.9 million(US$2,240.6 million), an increase of 15.9% fromRMB14,107.3 millionin 2023.
• Adjusted net income^[2]wasRMB10,150.4 million(US$1,390.6 million), an increase of 12.7% fromRMB9,005.9 millionin 2023.
• Basic and diluted net earnings per American depositary share ("ADS"^[4]) wereRMB10.95(US$1.50)andRMB10.70(US$1.47), an increase of 1.1% and 0.9% fromRMB10.83andRMB10.60in 2023.
• Adjusted basic and diluted net earnings per American depositary share attributable to ordinary shareholders wereRMB12.52(US$1.72)andRMB12.20(US$1.67), an increase of 12.4% and 11.9% fromRMB11.14andRMB10.90in 2023.
• Net cash provided by operating activities wasRMB11,429.4 million(US$1,565.8 million), compared withRMB13,361.0 millionin 2023.

Operational Highlights for Fourth Quarter2024

• Parcel volume was 9,665 million, an increase of 11.0% from 8,705 million in the same period of 2023.
• Number of pickup/delivery outlets was over 31,000 as ofDecember 31, 2024.
• Number of direct network partners was over 6,000 as ofDecember 31, 2024.
• Number of self-owned line-haul vehicles was over 10,000 as ofDecember 31, 2024.
• Out of the over 10,000 self-owned trucks, over 9,400 were high capacity 15 to 17-meter-long models as ofDecember 31, 2024, compared to over 9,200 as ofDecember 31, 2023.
• Number of line-haul routes between sorting hubs was over 3,900 as ofDecember 31, 2024, which is similar to the same period last year.
• Number of sorting hubs was 95 as ofDecember 31, 2024, among which 91 are operated by the Company and 4 by the Company's network partners.

Mr.Meisong Lai, Founder, Chairman and Chief Executive Officer of ZTO, commented,"During the fourth quarter, ZTO maintained high quality of services and customer satisfaction, and achieved 9.7 billion of parcel volume and 2.7 billion of adjusted net income. To increase retail parcel volume was one of the key objectives to enhance revenue mix, and our average daily retail parcel volume exceeded 7 million which increased nearly 50% over the same fourth quarter last year."

Mr. Lai added,"As domestic economy slowly moves towards recovery, growth ofChina'sexpress delivery industry was relatively robust. Consumers are motivated by the value-preposition associated with on-line purchases and the trend of spending downgrade persisted where parcel unit pricing continued to be under pressure. We estimate that the industry growth for the year will likely be around 15% for the year of 2025.  We have re-anchored among our priority focuses of quality, volume and net profit, and it is paramount for us to achieve volume growth target above industry average for 2025."

Ms.Huiping Yan, Chief Financial Officer of ZTO, commented,"For the fourth quarter of 2024, ZTO's core express ASP increased13 centsdriven by improvements in key accounts'mix offsetting negative impact from lower per parcel weight and volume incentive increases. Combined unit sorting and transportation costs decreased approximately6 centsthrough productivity initiatives. Our SG&A excluding share-based compensation was 5% of revenue compared to 6.6% last year. Cash flow from operating activities was 2.8 billion, and capital spending was 1.2 billion."

Ms. Yan added,"Slow to recover economic conditions caused a greater proportion of ecommerce packages being low-value or unprofitable.  Between strategic value and economic value, we are making conscientious trade-off decisions to ensure short-term and long-term impacts are properly balanced.  Profits driven by our unique competitive advantages, such as quality of services, scale and reach, operating efficiency and partner network stability, will remain intact.  Meanwhile，we are increasing our effort to support and enable network partners'sustainable growth and prosperity. By expanding our leadership in volume market share, everyone under the ZTO brand can work better together to address market pricing pressure, last-mile cost increases, and any other challenges in the future."

Total RevenueswereRMB12,919.7 million(US$1,770.0 million), an increase of 21.7% fromRMB10,619.4 millionin the same period of 2023. Revenue from the core express delivery business increased by 22.4% compared to the same period of 2023 driven by a 11.0% growth in parcel volume and a 10.3% increase in unit price. KA revenue, including delivery fees from direct sales organizations established to serve core express KA customers, increased by 275.9% as the proportion of higher-valued parcels such as returned parcels from e-commerce platforms continued to increase. Revenue from freight forwarding services decreased by 11.7% compared to the same period of 2023 mainly due to declining cross-border e-commerce pricing. Revenue from sales of accessories, largely consisted of sales of thermal paper used for digital waybills'printing, increased by 11.7%. Other revenues were derived mainly from financing services.

Total cost of revenues wasRMB9,160.0 million(US$1,254.9 million), an increase of 22.3% fromRMB7,491.2 million in the same period last year.

Line haul transportation costwasRMB3,913.8 million(US$536.2 million), a decrease of 1.3% fromRMB3,964.2 million in the same period last year. The unit transportation cost decreased 13.0% or6 centsmainly attributable to better economies of scale, decreased fuel price and improved load rate through more effective route planning.

Sorting hub operating costwasRMB2,543.7 million(US$348.5 million), an increase of 12.7% fromRMB2,257.0 millionin the same period of last year. The increase primarily consisted of (i)RMB211.2 million(US$28.9 million) increase in labor-associated costs, a net result of wage increases partially offset by automation-driven efficiency improvements and (ii)RMB58.4 million(US$8.0 million) increase in depreciation and amortization costs associated with expansion of automation equipment and facility upgrades to further improve transit efficiency. As ofDecember 31, 2024, there were 596 sets of automated sorting equipment in service, compared to 464 sets as ofDecember 31, 2023.

Cost of accessories soldwasRMB196.9 million(US$27.0 million), increased by 21.4% compared withRMB162.2 million in the same period last year.

Other costsofRMB2,308.5 million(US$316.3 million) increased 162.3% fromRMB880.2 millionin the same period last year, which included costs for serving higher-valued enterprise customers that increased byRMB1,442.7 million(US$197.6 million).

Gross ProfitwasRMB3,759.7 million(US$515.1 million), increased by 20.2% fromRMB3,128.2 millionin the same period last year. Gross margin rate was 29.1% compared to 29.5% in the same period last year.

Total Operating ExpenseswereRMB306.5 million (US$42.0 million), compared toRMB373.2 millionin the same period last year.

Selling, general and administrative expenseswereRMB655.8 million(US$89.8 million), decreased by 6.4% fromRMB700.4 millionin the same period last year. There was aRMB85.6 million provision of losses from a credit loan provided to Shanghai Shuangcaiji Intelligent Technology Co., Ltd.(上海雙彩吉智能科技有限公司), an equipment supplier, in the same period last year.

Other operating income, netwasRMB349.3 million(US$47.9 million), compared toRMB327.2 millionin the same period last year. Other operating income mainly consisted of (i)RMB214.7 million(US$29.4 million) of government subsidies and tax rebates, (ii)RMB111.5 million(US$15.3 million) ADR fee rebate, and (iii)RMB23.1 million(US$3.2 million) of rental income and other income.

Income from operationswasRMB3,453.2 million(US$473.1 million), an increase of 25.3% fromRMB2,755.1 millionfor the same period last year. The operating margin rate increased to 26.7% from 25.9% in the same period last year.

Interest incomewasRMB221.9 million(US$30.4 million), compared withRMB201.4 millionin the same period last year.

Interest expenseswasRMB71.8 million(US$9.8 million), compared withRMB61.8 millionin the same period last year.

Gain from fair value changes of financial instrumentswasRMB168.0 million(US$23.0 million), compared with a loss ofRMB51.2 millionin the same period last year. Such gain or loss from fair value changes of the financial instruments is quoted by commercial banks according to market-based estimation of future redemption prices.

Impairment of investment in equity investees wasRMB258.6 million (US$35.4 million). Such provision for impairment was related to the Company's investment in Zhejiang Yizhan Network Technology Co., Ltd.(浙江驛棧網絡科技有限公司), a subsidiary of Cainiao Smart Logistics Network Ltd.(菜鳥智慧物流網絡有限公司). 

Income tax expenseswereRMB1,059.1 million(US$145.1 million) compared toRMB636.6 millionin the same period last year. Overall income tax rate increased by 8.1 percentage points year over year, mainly due to aRMB372.3 million(US$51.0 million) accrual of withholding tax on dividend payable to ZTO Express (Hong Kong) Limited.

Net incomewasRMB2,446.8 million(US$335.2 million), which increased by 10.7% fromRMB2,209.8 millionin the same period last year.

Basic and diluted earnings per ADS attributable to ordinary shareholderswereRMB2.97(US$0.41)andRMB2.89(US$0.40), compared to basic and diluted earnings per ADS ofRMB2.72andRMB2.66in the same period last year, respectively.

Adjusted basic and diluted earnings per ADS attributable to ordinary shareholderswereRMB3.32(US$0.45)andRMB3.24(US$0.44), compared withRMB2.73andRMB2.67in the same period last year, respectively.

Adjusted net incomewasRMB2,733.3 million(US$374.5 million), compared withRMB2,214.4 millionduring the same period last year.

EBITDA^[1] wasRMB4,328.8 million(US$593.0 million), compared withRMB3,647.2 millionin the same period last year.

Adjusted EBITDAwasRMB4,615.3 million(US$632.3 million), compared toRMB3,651.8 millionin the same period last year.

Net cash provided by operating activitieswasRMB2,806.3 million(US$384.5 million), compared withRMB3,923.3 millionin the same period last year.

Total Revenues wereRMB44,280.7 million(US$6,066.4 million), an increase of 15.3% fromRMB38,418.9 million last year. Revenue from the core express delivery business increased by 15.7% driven by a 12.6% growth in parcel volume and a 2.7% increase in unit price. KA revenue, including delivery fees from direct sales organizations established to serve core express KA customers, increased by 100.7% as the proportion of higher-valued parcels such as returned parcels from e-commerce platforms continued to increase. Revenue from freight forwarding services decreased by 2.4% compared to last year mainly due to declining cross-border e-commerce pricing. Revenue from sales of accessories, largely consisted of sales of thermal paper used for digital waybills'printing, increased by 22.6%. Other revenues were derived mainly from financing services.

Total cost of revenueswasRMB30,563.6 million(US$4,187.2 million), an increase of 14.2% fromRMB26,756.4 million last year.

Line haul transportation costwasRMB13,966.4 million(US$1,913.4 million), an increase of 2.8% fromRMB13,591.6 million last year. The unit transportation cost decreased by 8.9% or 4 cents mainly attributable to better economies of scale and improved load rate through more effective route planning.

Sorting hub operating costwasRMB9,163.8 million(US$1,255.4 million), an increase of 11.0% fromRMB8,253.5 millionlast year. The increase primarily consisted of (i)RMB542.6 million(US$74.3 million) increase in labor-associated costs, a net result of wage increases partially offset by automation-driven efficiency improvement, and (ii)RMB288.3 million(US$39.5 million) increase in depreciation and amortization costs associated with automated equipment and facility upgrades to further improve transit efficiency.

Cost of accessories soldwasRMB615.7 million (US$89.3 million), increased by 26.9% compared withRMB513.4 millionlast year.

Other costsof RMB5,953.4 million (US$815.6 million) increased 68.0% fromRMB3,543.3 million in 2023, which included costs for serving higher-valued enterprise customers that increased byRMB2,452.0 million(US$335.9 million).

Gross ProfitwasRMB13,717.1 million(US$1,879.2 million), increased 17.6% fromRMB11,662.5 millionlast year as a combined result of revenues growth and cost productivity gain. Gross margin rate improved to 31.0% from 30.4% last year.

Total Operating ExpenseswereRMB1,940.2 million(US$265.8 million), compared toRMB1,654.6 millionlast year.

Selling, general and administrative expenseswereRMB2,690.0 million (US$368.5 million), increased by 10.9% fromRMB2,425.3 millionlast year, mainly due to (i)RMB72.4 million(US$9.9 million) increase in headquarter facility expenses, (ii)RMB47.6 million (US$6.5 million) increase in depreciation and amortization costs associated with administrative equipment and facilities, and (iii)RMB47.6 million (US$6.5 million) increase in compensation and benefit expenses.

Other operating income, netwasRMB749.8 million(US$102.7 million), compared toRMB770.7 millionlast year. Other operating income mainly consisted of (i)RMB488.9 million(US$67.0 million) of government subsidies and tax rebates, (ii)RMB171.3 million(US$23.5 million) of rental and other income, and (iii)RMB111.5 million(US$15.3 million) ADR fee rebate.

Income from operationswasRMB11,776.9 million(US$1,613.4 million), an increase of 17.7% fromRMB10,007.9 millionlast year. The operating margin rate increased to 26.6% from 26.0% last year.

Interest incomewasRMB993.5 million(US$136.1 million), compared withRMB706.8 millionlast year.

Interest expenseswasRMB337.9 million(US$46.3 million), compared withRMB289.5 millionlast year.

Gain from fair value changes of financial instrumentswasRMB202.9 million(US$27.8 million), compared with a gain ofRMB164.5 millionlast year. Such gain or loss from fair value changes of the financial instruments is quoted by commercial banks according to market-based estimation of future redemption prices.

Impairment of investment in equity investees wasRMB931.4 million (US$127.6 million), included the provision for impairment of (i)RMB479.9 million(US$65.8 million) related to a tender offer initiated by Alibaba Group Holding Limited (阿里巴巴集團控股有限公司) to purchase all the outstanding shares of Cainiao Smart Logistics Network Limited (菜鳥智慧物流網絡有限公司), as the offer price was below the carrying amount, and (ii)RMB451.5 million(US$61.8 million) of the Company's investment in Zhejiang Yizhan Network Technology Co., Ltd.(浙江驛棧網絡科技有限公司), a subsidiary of Cainiao Smart Logistics Network Ltd.(菜鳥智慧物流網絡有限公司).

Foreign currency exchangeLoss, before taxwasRMB17.9 million (US$2.5 million), mainly due to the appreciation of the onshore U.S. dollar-denominated bank deposits against the Chinese Renminbi.

Income tax expenseswereRMB2,845.4 million(US$389.8 million) compared toRMB1,938.6 millionlast year. Overall income tax rate increased by 6.3% percentage points year over year, mainly due to (i) the accrual ofRMB 518.3 million(US$ 71.0 million) in withholding tax on dividend payable to ZTO Express (Hong Kong) Limited, and (ii) an income tax refund ofRMB207.1million (US$ 28.4 million) received in the third quarter of 2023 by Shanghai Zhongtongji Network Technology Co., Ltd.(上海中通吉網絡技術有限公司), a wholly-owned subsidiary of the Company, for being recognized as a"Key Software Enterprise"that was qualified for a preferential tax rate of 10% for tax year 2022.

Net incomewasRMB8,887.6 million(US$1,217.6 million), which increased by 1.5% fromRMB8,754.5 millionlast year.

Basic and diluted earnings per ADS attributable to ordinary shareholderswereRMB10.95(US$1.50)andRMB10.70(US$1.47), compared to basic and diluted earnings per ADS ofRMB10.83andRMB10.60last year, respectively.

Adjusted basic and diluted earnings per ADS attributable to ordinary shareholderswereRMB12.52(US$1.72)andRMB12.20(US$1.67), compared withRMB11.14andRMB10.90last year, respectively.

Adjusted net incomewasRMB10,150.4 million(US$1,390.6 million), compared withRMB9,005.9 millionlast year.

EBITDA^[1] wasRMB15,094.3 million(US$2,067.9 million), compared withRMB13,857.8 millionlast year.

Adjusted EBITDAwasRMB16,354.9 million(US$2,240.6 million), compared toRMB14,107.3 million last year.

Net cash provided by operating activitieswasRMB11,429.4 million (US$1,565.8 million), compared withRMB13,361.0 million last year.

Recent Developments

Appointment of Nominating and Corporate Governance Committee Member

The board of directors (the"Board") has appointed Ms. Fang Xie, an independent non-executive director, as a member of the nominating and corporate governance committee of the Board, effectiveMarch 19, 2025. Following the appointment, the nominating and corporate governance committee consists of four independent non-executive directors, namely Mr.Frank Zhen Wei(as the chairman), Mr.Qin Charles Huang, Mr.Tsun-Ming Daniel Kaoand Ms. Fang Xie.

Declaration of Semi-Annual Dividend

The board of directors (the"Board") has approved a cash dividend ofUS$0.35per ADS and ordinary share for the six months endedDecember 31, 2024, to holders of its ordinary shares and ADSs as of the close of business onApril 10, 2025. The dividend payment represents a 40% dividend payout ratio. For holders of Class A and Class B ordinary shares, in order to qualify for entitlement to the dividend, all valid documents for the transfer of shares accompanied by the relevant share certificates must be lodged for registration with the Company'sHong Kongbranch share registrar, Computershare Hong Kong Investor Services Limited, at Shops 1712-1716, 17th Floor, Hopewell Centre, 183 Queen's Road East, Wanchai,Hong Kongno later than4:30 p.m.onApril 10, 2025(Hong Kong Time). The payment date is expected to beApril 22, 2025for holders of Class A and Class B ordinary shares, andApril 29, 2025for holders of ADSs.

CompanyShare Repurchase Program

The Board has approved its share repurchase program inNovember 2018and made subsequent modifications, whereby the latest modification increased the aggregate value of shares that may be repurchased toUS$2.0 billionand extended the effective period throughJune 30, 2025. As ofDecember 31, 2024, the Company had purchased an aggregate of 50,546,707 ADSs forUS$1,222.0 millionon the open market, including repurchase commissions. The remaining funds available under the share repurchase program isUS$778.0 million.

Business Outlook

Based on current market and operating conditions, the Company's parcel volume for 2025 is expected to be in the range of 40.8 billion to 42.2 billion, representing a 20% to 24% increase year over year. Such estimates represent management's current and preliminary view, which are subject to change.

Exchange Rate

This announcement contains translation of certain Renminbi amounts into U.S. dollars at specified rates solely for the convenience of readers. Unless otherwise noted, all translations from Renminbi to U.S. dollars were made at the exchange rate ofRMB7.2993toUS$1.00, the noon buying rate on December 31, 2024 as set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve Systems.

Use of Non-GAAP Financial Measures

The Company uses EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders, and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders, each a non-GAAP financial measure, in evaluating ZTO's operating results and for financial and operational decision-making purposes.

Reconciliations of the Company's non-GAAP financial measures to its U.S. GAAP financial measures are shown in tables at the end of this earnings release, which provide more details about the non-GAAP financial measures.

The Company believes that such Non-GAAP measures help identify underlying trends in ZTO's business that could otherwise be distorted by the effect of the related expenses and gains that the Company includes in income from operations and net income. The Company believes that EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by ZTO's management in its financial and operational decision-making.

EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders should not be considered in isolation or construed as an alternative to net income or any other measure of performance or as an indicator of the Company's operating performance. Investors are encouraged to compare the historical non-GAAP financial measures to the most directly comparable GAAP measures. EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders presented here may not be comparable to similarly titled measures presented by other companies. Other companies may calculate similarly titled measures differently, limiting their usefulness as comparative measures to ZTO's data. ZTO encourages investors and others to review the Company's financial information in its entirety and not rely on a single financial measure.

Conference Call Information

ZTO's management team will host an earnings conference call at8:30 PMU.S. Eastern Time onTuesday, March 18, 2025(8:30 AMBeijing Time onMarch 19, 2025).

Dial-in details for the earnings conference call are as follows:

Please dial in 15 minutes before the call is scheduled to begin and provide the passcode to join the call.

A replay of the conference call may be accessed by phone at the following numbers untilMarch 25, 2025:

Additionally, a live and archived webcast of the conference call will be available athttp://zto.investorroom.com. 

About ZTO Express (Cayman) Inc.

ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK:2057) ("ZTO"or the"Company") is a leading and fast-growing express delivery company inChina. ZTO provides express delivery service as well as other value-added logistics services through its extensive and reliable nationwide network coverage inChina.

ZTO operates a highly scalable network partner model, which the Company believes is best suited to support the significant growth of e-commerce inChina. The Company leverages its network partners to provide pickup and last-mile delivery services, while controlling the mission-critical line-haul transportation and sorting network within the express delivery service value chain.

For more information, please visithttp://zto.investorroom.com. 

Safe Harbor Statement

This announcement contains statements that may constitute"forward-looking"statements pursuant to the"safe harbor"provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as"will,""expects,""anticipates,""aims,""future,""intends,""plans,""believes,""estimates,""likely to,"and other similar expressions. Among other things, the business outlook and quotations from management in this announcement contain forward-looking statements. ZTO may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the"SEC") and The Stock Exchange of Hong Kong Limited (the"HKEX"), in its interim and annual reports to shareholders, in announcements, circulars or other publications made on the website of the HKEX, in press releases and other written materials, and in oral statements made by its officers, directors, or employees to third parties. Statements that are not historical facts, including but not limited to statements about ZTO's beliefs, plans, and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: risks relating to the development of the e-commerce and express delivery industries inChina; its significant reliance on certain third-party e-commerce platforms; risks associated with its network partners and their employees and personnel; intense competition which could adversely affect the Company's results of operations and market share; any service disruption of the Company's sorting hubs or the outlets operated by its network partners or its technology system; ZTO's ability to build its brand and withstand negative publicity, or other favorable government policies. Further information regarding these and other risks is included in ZTO's filings with the SEC and the HKEX. All information provided in this announcement is as of the date of this announcement, and ZTO does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown in the condensed consolidated statements of cash flows:

For investor and media inquiries, please contact:

ZTO Express (Cayman) Inc.

Investor Relations

E-mail:ir@zto.com

Phone: +86 21 5980 4508

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SOURCE ZTO Express (Cayman) Inc.