MIMARU Expands Same-day Luggage Delivery Service to Tokyo-Osaka/Kyoto Route

- Exceptional Japanese Service Impresses Visiting Families, Enhancing Comfort along Golden Route -

TOKYO,Sept. 16, 2025/PRNewswire/ -- Cosmos Hotel Management Co., Ltd., operator of the apartment hotel brand MIMARU, expanded its renowned"Luggage Delivery by MIMARU"service to cover theTokyo-Osaka/Kyotoroute fromSeptember 1, 2025.

Logo:https://drive.google.com/file/d/1mFYoAorxK8PTFN_ng2jRe77GaMbz65ig/view?usp=drive_link 

Launched inMay 2024, the service enables guests to drop off luggage in the morning and receive it at their destination the same evening. Originally offered between airports and MIMARU locations inTokyoandOsaka/Kyoto, the service achieved a customer satisfaction rate of 96.1% and a delay rate below 0.1% fromMay 2024toMarch 2025-- thanks to meticulous Japanese standards of reliability: No damage, no lost luggage, and without delay.

With this new intercity expansion, overseas families traveling the popular"Golden Route"can enjoy smooth, hands-free journeys while reducing congestion on tourist transport. Nearly 90% of MIMARU's guests are families with children, and the company has developed services to ease the challenges of multi-city travel.

How It Works

-Reserve online by11:00 p.m.the day before

-Drop off luggage at MIMARU front desks or designated airports in the morning

-Receive items at the destination the same evening

-Track delivery via email updates with photo confirmation

Image1:https://drive.google.com/file/d/1Y4l8rWV8s71lEsugZiIA_hhHlkJF-q9h/view?usp=drive_link 

Image2:https://drive.google.com/file/d/1UkLdn-tDhU0u64q47kcl3cb3U8eQVXdc/view?usp=drive_link 

Pricing (per item, tax included)

-Between Tokyo andOsaka/Kyoto:JPY 5,000

-Within Tokyo:JPY 2,600

-Within Osaka/Kyoto:JPY 2,300

For More Details:https://mimaruhotels.com/en/luggage-delivery/ 

Image3:https://drive.google.com/file/d/1urwnrEqCs19aSzPBEQwkbT5hrp637MzG/view?usp=drive_link 

Guest Feedback

-"We could head straight to sightseeing after landing."

-"Traveling with children after a long flight was much easier with less trouble of carrying luggage."

-"Without luggage, we exploredOsaka, Nara, andKyotoin one day."

-"Photo updates by email gave us peace of mind."

Image4:https://drive.google.com/file/d/1D7cuH2uug4nuZAIdxYjm1Idzpd07sqo6/view?usp=drive_link 

Family Focus, Beyond Stays

Looking ahead, MIMARU will continue expanding intercity delivery routes and enhancing services that make travel inJapanmore comfortable for families. InApril 2025, MIMARU also opened the ANO-NE Kids Club inTokyo'sGinza, providing a safe indoor play area, so parents can enjoy shopping and dining with peace of mind.

With initiatives like these, MIMARU remains committed to creating a new standard for family-friendly travel inJapan.

MIMARU Official Website:https://mimaruhotels.com/

Sustainability Website:https://mimaruhotels.com/sustainability/ 

View original content:https://www.prnewswire.com/apac/news-releases/mimaru-expands-same-day-luggage-delivery-service-to-tokyo-osakakyoto-route-302557109.html

SOURCE Cosmos Hotel Management Co., Ltd.