KIM JAEJOONG, Refund Delay After China Fan Meeting Cancellation... Legal Action Against Organizer

Encode "Organizer's Refund Delay and Non-fulfillment Seriously Recognized"Refund issues continue for over 3 weeks after Chengdu fan meeting cancellationSinger and actor KIM JAEJOONG announced that they would take legal action against the organizer, vowing to respond swiftly to ensure prompt ticket refunds and compensation for damages resulting from the cancellation of their fan meeting in China. / Reporter Park Sang-min[THE FACT|Reporter Kim Saet-byul] The agency of singer and actor KIM JAEJOONG has taken legal action against the organizer due to delays in ticket refunds and compensation for damages following the cancellation of KIM JAEJOONG's fan meeting in China.On the 28th, KIM JAEJOONG's agency, Encode, released an official statement on social media, saying, "We sincerely apologize for the situation where ticket refunds and compensation for damages have not been smoothly processed following the cancellation of the event '2026 KIM JAEJOONG FANMEETING in CHENGDU'."Previously, KIM JAEJOONG was scheduled to hold '2026 KIM JAE JOONG FANMEETING in CHENGDU' in Chengdu, China, on the 3rd, but the event was canceled. The specific reason for the cancellation was not disclosed.Encode announced on the 5th, immediately after the event cancellation, that they were confirming the situation with the organizer and discussing follow-up matters. However, as refunds and compensation for damages were not processed smoothly, they decided to take legal action.The agency explained, "We are seriously recognizing the organizer's delay and non-fulfillment of refunds," and added, "We are proceeding with legal action regarding the relevant matters to minimize fan damages and protect the artist's rights."However, they stated that it is difficult to disclose specific legal procedures and progress. Nevertheless, they emphasized, "The fact that legal proceedings are underway should not be a reason for us to delay or neglect our responsible response to the damages experienced by fans."They continued, "We will continuously monitor the relevant situation to ensure this matter is resolved amicably. We will not take lightly the concerns and voices you have shared and will continue to take necessary actions with responsibility." They concluded, "We once again sincerely apologize to the fans who must have felt frustrated and disappointed while waiting for refunds and compensation for damages."sstar1204@tf.co.kr[Entertainment Department | ssent@tf.co.kr]